Create Powerful Online Survey Forms
SurveyManager® can be used every time you need to collect information and/or opinions from people across your organisation. SurveyManager® has many uses including;
- Customer satisfaction
- Customer experience
- Product feedback
- Brand testing
- Online forms
- Market research
- Multi-rater and 360° surveys
- Membership surveys
- Panel/community management
- Help desks/CRM
- Employee engagement
- Workplace health and safety
- Mystery shopping
- Process control analysis
- Inventory/asset tracking
- Financial/sales tracking
- Auditing of assets
- Monitoring waste statistics
- Student tracking
- Administration of custom instruments
- Union elections
|Browse our range of survey templates that are always being updated to help you gain insight into your key business processes. Here are a few of our most popular templates but more are available from our library.
If you can’t find what you need we are just a phone call away, so tell us a little about your project requirements in our online contact form and we will be more than willing to help.
Net Promoter Scores
A popular way of gaining instant feedback into what your customers are thinking about your products and services. Find out about the general customer satisfaction levels and whether your customers are happy and where you need to improve your products or services.
On a scale of zero to 10, with 10 being highest, what’s the likelihood that you would recommend us (our company) to a friend or colleague?
The basic Net Promoter Score (also known as NPS) question was created by Fred Reicheld and Bain & Company and in SurveyManager® we have some standard NPS question types that will help you get immediate feedback on what your customers are thinking. We can also have other options like stars and smileys to gauge feedback.
Engaging your employees provides a complete picture of your organisation’s needs. These surveys are used to solicit employee opinions on a variety of issues such as the company’s success in communicating its mission to employees, or local issues such as quality of the working environment. SurveyManager® has many standard survey types from performance management and appraisal through to 360° feedback surveys.
SurveyManager® also contains prebuilt reports for you employee surveys that can be customised to your requirements.
Course and Training Evaluation
Regularly asking about constructive feedback on your training is the only way to ensure that you are providing the right courses and have the appropriate learning resources for your clients. In SurveyManager® we provide some base templates that can be run as is, or it is easy to modify a template to meet your requirements. Here is a sample of one of the templates that only needs your branding and logos to be added to deploy to your customers.
Community Event and Education
SurveyManager® was designed from the ground up to handle the complex workflow approvals and quality assurance processes of the public sector, community organisations and educational institutions. You want to ensure that your events or community and school; activities are successful. We can help you in pre event planning or post event feedback to gather insights and meaningful data.