Reviews 2018-05-28T17:42:47+00:00

Reviews

As a client-centric organisation, we are constantly listening to our clients and we have modified and enhanced SurveyManager® as a result. We invite you to join the party and discover how SurveyManager® can become the best strategic purchase you can make in the next few months.

What our clients are saying

Voice Project

Voice Project has been using SurveyManager® as the core surveying tool for our business for over 10 years.

The breadth of features, stability, frequent updates and excellent service has enabled us to deliver high quality surveys to hundreds of organisations and over a million employees and customers.

Dr Peter Langford, PhD, MBA, M Clin Psych, B Sc Psych Hons,
Director
Voice Project

The Department of Jobs and Small Business uses SurveyManager® to track the experiences of up to 12,000 job seekers every fortnight as they progress through Job Services Australia, the Australian Government employment services programme that supports job seekers and employers.

Ron Fraser
Director
Employment Services Post Program
Monitoring & Analysis Section, Canberra

Survey Matters

Survey Matters has been using the SurveyManager® software owned by Australian Survey Research (ASR) to conduct our quantitative surveys for more than three years.

First and foremost we have always been very impressed by ASR’s responsiveness and customer service. Their technical team has very thorough product knowledge and always respond quickly to any inquiry. Issues that arise are always fixed quickly with minimum fuss, and to date, we have experienced no major downtime with the software.

Data security is always a concern for any company, but even more so for organizations dealing in the collection of data through online surveys, and we are pleased that ASR maintains their infrastructure in secure data-centres based in Australia. This also assists with compliance to the Australian Privacy Act.

ASR is also continually developing new features to keep pace with changes in the research market.

Overall, SurveyManager® is a very robust product and Survey Matters would recommend it to any organisation seeking to conduct surveys or research in any capacity.

Brenda Mainland
Director and Co-founder
Survey Matters Pty Ltd

“The City of Whittlesea has been using SurveyManager® for over 12 months to engage with residents and other internal and external stakeholders. We collect feedback on a range of topics from community satisfaction with the services provided by Council through to perceptions and attitudes towards local community issues such as gambling and the environment.

SurveyManager® has vastly improved the productivity of our organisation, introducing efficiencies regarding data analysis and reporting, as well as facilitating greater coordination and oversight of the increasing number of surveys undertaken by the organisation.”

Dr Kerryn Adams
Community Building & Planning Department
Partnerships & Engagement Directorate
City of Whittlesea

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City of Whittlesea

Client Strength