Services

Software Training

Get all the training support you need for our survey software.

Training support

Customised training support that focuses on your team's needs.

We have a number of ways to provide you with training support for our survey software. SurveyManager® comes with interactive online help, tutorials, and self-paced training options.

We can also assist you with onsite face-to-face training at your premises or remote WebEx training for standard or customised topics depending on the particular features you will be using.

Is SurveyManager easy to use?

Yes, SurveyManager is very easy to use. The software is designed to be user-friendly, and the interface is intuitive and straightforward. Even if you're not familiar with survey software, you should be able to figure out how to use SurveyManager with ease. Furthermore, the software comes with a comprehensive help file and video tutorials that explains all of the features in detail.

Will we get training before implementation of this survey?

Yes, full training can be provided before the actual implementation of the survey process. You will receive step-by-step instructions on how to use the program, as well as how to input data and generate reports. The training process is designed to be simple and straightforward, so that you will be able to use the program with confidence.

Can I talk to someone if I get stuck?

If you ever find yourself stuck while using SurveyManager, don't hesitate to reach out to our Australian-based support team. Our friendly and knowledgeable representatives are always happy to help. Whether you're having trouble creating a survey or need help analysing your results, we're here to answer all your questions.

Is there a help centre in SurveyManager?

At SurveyManager, we are constantly striving to provide our users with the best possible experience. Part of this involves ensuring that our software is easy to use and understand. To that end, we have developed a comprehensive Help Centre that can be accessed from anywhere in the software.

Are there any training videos available?

Yes, we have training videos available on our website that covers the basics of using the software. The videos are clear and concise, and they provide step-by-step instructions on how to create and manage surveys.

Join the growing list of clients who rely on SurveyManager to power their insights.  Request a demo today!