Create, distribute, and manage your surveys

SurveyManager® provides everything you need to design, launch, and process questionnaires, quizzes, polls, and electronic forms (eforms). Speed up the decision-making process and assist employees, suppliers, stakeholders, and customers with one easy-to-use platform.

Quickly transform your cumbersome paper forms into fully interactive eforms so they can directly connect to your business's applications. This transformation will help you reduce costly errors, streamline operations, and increase overall customer responsiveness.

SurveyManager® is an integrated, end-to-end application for managing your total data collection requirements. It's one of the only survey/form software products available today that can efficiently manage thousands of respondents for large organisations.

Survey software that evolves with your needs

SurveyManager® can be used for a wide range of data collection tasks. No matter what type of quiz or survey you need to create, SurveyManager® provides the tools you need to collect information and opinions from everyone across your organisation.

  • NPS
  • Customer satisfaction
  • Customer experience
  • Product feedback
  • Brand testing
  • Online forms
  • Market research
  • Multi-rater and 360° surveys
  • Membership surveys
  • Panel/community management
  • Help desks/CRM
  • Employee engagement
  • Workplace health and safety
  • Benchmarking
  • Mystery shopping
  • Process control analysis
  • Inventory/asset tracking
  • Financial/sales tracking
  • Auditing of assets
  • Monitoring waste statistics
  • Student tracking
  • Administration of custom instruments
  • Union elections

Experience a live feed of survey results

  • Comprehensive displays show statistical tables, charts (if applicable question), and verbatim answers for all questions.
  • Table only displays that show statistical tables for statistical type questions.
  • Chart only displays for all charts and relevant questions.
  • Verbatim displays that show text questions with an accompanying tag cloud
  • Crosstab statistical displays enable you to select a crosstab question to be applied to the survey and display crosstab tables.
  • Single question displays enable you to select a single question and display a statistical table and chart relating to its results
  • Single crosstab question displays enable you to select a single question, a crosstab question, and display a crosstab table with results.

Translate your survey into multiple languages

The Unicode Standard is a character coding system designed to support the global interchange, processing, and display of written languages from around the world. SurveyManager® utilises the Unicode standard to translate your surveys into any modern language used today. Additionally, SurveyManager® supports classical and historical texts of many written languages, including right-to-left languages such as Arabic. 

Multilingual tasks you can carry out include:

  • Creating multilingual emails.
  • Integrating with Google Translate.
  • Running English plus other languages.
  • Running other languages without English.
  • Translating survey instructions, e.g., ‘next’, ‘proceed’, etc.
  • Present a menu of questionnaires in your chosen languages.
  • Automatic piping appropriate to local language based on stored location.
  • Create a separate login for translators to write and/or correct non-English language.

Easy survey delivery

Share your surveys with ease using our scheduling and bulk invite options
  • Send invites, reminders, and thank you emails
  • Draft and preschedule emails and templates for delivery
  • SMSs can be managed and scheduled within SurveyManager®
  • Send emails with detailed attachments such as PDF documents
  • Merge fields such as first name, surname, and URL to send out personalised emails and SMS
  • HTML emails can be fully formatted with graphics and full-colour options – not just plain text

Integration

SurveyManager® supports an industry standard JSON API to integrate with popular applications, dashboards, and reporting tools including Salesforce, Microsoft, IBM, Oracle, Tableau, and Qlik.

Export options

SurveyManager® enables you to output questionnaires (data dictionary) with question labelling that matches your preferred data file variable labels and codes.

Compatibility

SurveyManager® can automatically detect a respondent’s device, such as a smartphone and present the appropriate web or mobile interface for it.

Join the growing list of clients who rely on SurveyManager to power their insights.  Request a demo today!