Create, distribute, and manage your surveys

SurveyManager® provides everything you need to design, launch, and process online questionnaire surveys, quizzes, polls, and electronic forms (eforms). Speed up the decision-making process and assist employees, suppliers, stakeholders, and customers with one easy-to-use survey maker platform.

Quickly transform your cumbersome paper forms into fully interactive eforms so they can directly connect to your business's applications. These transformative survey tools will help you reduce costly errors, streamline operations, and increase overall customer responsiveness.

SurveyManager® is an integrated, end-to-end survey platform for managing your total data collection requirements. It's one of the only online surveying software products available today that can efficiently manage thousands of respondents for large organisations.

Survey software that evolves with your needs

SurveyManager® can be used for a wide range of data collection tasks. No matter what type of online questionnaire survey you need to create, SurveyManager® provides the online survey tools you need to collect information and opinions from everyone across your organisation.

  • NPS
  • Customer satisfaction
  • Customer experience
  • Product feedback
  • Brand testing
  • Online forms
  • Market research
  • Multi-rater and 360° surveys
  • Membership surveys
  • Panel/community management
  • Help desks/CRM
  • Employee engagement
  • Workplace health and safety
  • Benchmarking
  • Mystery shopping
  • Process control analysis
  • Inventory/asset tracking
  • Financial/sales tracking
  • Auditing of assets
  • Monitoring waste statistics
  • Student tracking
  • Administration of custom instruments
  • Union elections

Experience a live feed of survey results

  • Comprehensive displays show statistical tables, charts (if applicable question), and verbatim answers for all questions.
  • Table only displays that show statistical tables for statistical type questions.
  • Chart only displays for all charts and relevant questions.
  • Verbatim displays that show text questions with an accompanying tag cloud.
  • Crosstab statistical displays enable you to select a crosstab question to be applied to the survey and display crosstab tables.
  • Single question displays enable you to select a single question and display a statistical table and chart relating to its results
  • Single crosstab question displays enable you to select a single question, a crosstab question, and display a crosstab table with results.
  • Advanced reporting options include integration with popular third party tools including Microsoft Power BI and Displayr, SPSS, Excel, Word and CSV files.

Translate your survey into multiple languages

The Unicode Standard is a character coding system designed to support the global interchange, processing, and display of written languages from around the world. SurveyManager® utilises the Unicode standard to translate your surveys into any modern language used today. Additionally, SurveyManager® supports classical and historical texts of many written languages, including right-to-left languages such as Arabic.

Multilingual tasks you can carry out include:

  • Creating multilingual emails.
  • Integrating with Google Translate.
  • Running English plus other languages.
  • Running other languages without English.
  • Translating survey instructions, e.g., ‘next’, ‘proceed’, etc.
  • Present a menu of questionnaires in your chosen languages.
  • Automatic piping appropriate to local language based on stored location.
  • Create a separate login for translators to write and/or correct non-English language.
  • Enable 'read aloud' mode (text to speech in languages you choose).

Easy survey delivery

Share your surveys with ease using our scheduling and bulk invite options
  • Send invites, reminders, and thank you emails
  • Draft and preschedule emails and templates for delivery
  • SMSs can be managed and scheduled within SurveyManager®
  • Send emails with detailed attachments such as PDF documents
  • Merge fields such as first name, surname, and URL to send out personalised emails and SMS
  • HTML emails can be fully formatted with graphics and full-colour options – not just plain text


SurveyManager® supports an industry standard JSON API to integrate with popular applications, dashboards, and reporting tools including Salesforce, Microsoft, IBM, Oracle, Tableau, and Qlik.

Export options

SurveyManager® enables you to output questionnaires (data dictionary) with question labelling that matches your preferred data file variable labels and codes.


SurveyManager® can automatically detect a respondent’s device, such as a smartphone and present the appropriate web or mobile interface for it.

Online survey tools for businesses 

Our online survey software offers a quick and cost-effective survey maker, ideal for collecting a large amount of data. Surveys can provide insightful data for businesses, allowing you to access your customers and gain their opinions and feedback, gather input from your employees or send out questionnaires to students and teachers.

Whether you want to test new products, gauge the effectiveness of marketing efforts, find out what your employees really think or measure customer satisfaction towards your brand, invest in surveying software that allows you to reach your target audience.

With the best online survey tools in Australia, you can drive your business or organisation forward. The data you gather via surveys can be used to make better business decisions and implement improvements and changes based on feedback gathered from surveys.

Choosing the right online survey software

Data is critical to making effective business decisions. Using surveys enables you to gather information from your customers or audience, but you want to ensure the business survey software you choose has all the features you need for creating and distributing online surveys.

While many Australian survey companies host their data overseas, SurveyManager hosts its data securely and confidentially in Australia. This is especially important for government organisations or educational facilities, dealing with sensitive information.

From simple templates to complex survey design, SurveyManager takes the hard work out of the setup and design process. Utilise different question types, and add your own logo and branding.

When looking for the best survey software, you want something with the capabilities to design and distribute mobile surveys. Mobile surveys help you reach your audience no matter what device they're on. SurveyManager produces survey designs that can be optimised for web or mobile interfaces.

With integrated design features, SurveyManager provides advanced reporting and analytics and makes it easy to review customer responses in real-time.

For survey software in Australia that provides data security, customisation and advanced reporting, SurveyManager has a range of features to help you design and distribute effective surveys.

Questions to ask before buying a survey software platform?

Before you buy any survey software platform, there are a few key questions you should ask in order to ensure that you're getting the best possible value for your money. 

First, what features does the platform offer? Does it allow you to create custom surveys, or are you limited to using pre-made templates? Second, how easy is the platform to use? Can you easily create and edit surveys, or will you need extensive training in order to use the software? 

Finally, how much does the platform cost? Is it within your budget, and does it offer a free trial period? By asking these questions, you can be sure that you're getting the right survey software platform for your needs.

Can I try SurveyManager before signing up for it?

At SurveyManager, we understand that our potential customers may want to try our product before committing to it. That's why we offer a free trial of our software. 

You can sign up for the trial on our website and see for yourself how easy it is to create and manage surveys. Once you're convinced that SurveyManager is the right tool for you, you can upgrade to a paid account and continue using the software without any interruption.

Can a respondent take a survey partially, then come back later to complete it?

Yes, with SurveyManager a respondent can take a survey partially, then come back later to complete it. This is ideal for longer surveys that need to be completed over multiple sessions. 

The respondent simply clicks on the link in their email invitation and they will be taken to the survey where they left off. Their progress will be saved so they can pick up where they left off and complete the survey at their convenience.

What features will I get in this survey tool?

This survey tool has many features that will be very beneficial for your research. You will be able to ask questions and get responses from a number of people and cohorts. You will also be able to create custom reports and export them in various formats. 

Additionally, you can use the survey tool on any internet-connected device. No matter where you are, you may access your surveys and collect data.

Can I change the colours of my survey?

At SurveyManager, we understand that your brand is important to you. That's why we offer a range of customisation options for your surveys, including the ability to add your logo and choose from a variety of colour schemes. We also offer a range of templates to choose from, so you can find the perfect look for your survey.

Can my survey be customised with logos and colour options?

At SurveyManager, we understand that your brand is important to you. That's why we offer a range of customisation options for your surveys, including the ability to add your logo and choose from a variety of colour schemes. We also offer a range of templates to choose from, so you can find the perfect look for your survey.

Can I create an anonymous survey?

Yes, you can create an anonymous survey with SurveyManager. Your respondents will not be required to provide their contact information when taking the survey, and their responses will be completely confidential. Whether you're conducting research for a school project or gathering feedback from customers, SurveyManager makes it easy to create an anonymous survey that protects your respondents' privacy.

How does SurveyManager work?

SurveyManager is an online survey software suite that allows users to easily create, administer, and analyse surveys. The software is simple to use and provides a variety of features that make it an indispensable tool for conducting research. SurveyManager offers a wide range of question and survey types that can be used to gather data on everything from customer satisfaction to product preferences.

Can I use my own email or SMS list to send surveys?

Yes! You can upload your own list of contacts to SurveyManager and send surveys directly to them. This is a great way to get feedback from your customers or employees. Once your list is created, you can send a survey to all of the contacts in the list with just a few clicks.

Can I link values to each email I send surveys to?

SurveyManager values each respondent and gives you the option to add a personal touch to every email you send out. You can link values to each survey recipient. This will ensure that every survey taker feels appreciated, which could increase the response rate.

Is SurveyManager secure and where is my data hosted?

SurveyManager is a secure application. Your data is stored on our servers in Australia accredited to IRAP compliance. We use the latest security practices and tools to protect your data from unauthorised access. We regularly backup your data to prevent data loss.

Can I distribute my survey via social media?

Yes, you can certainly distribute your survey via social media with SurveyManager. We provide a shareable link for each survey that you create, which you can post on Facebook, Twitter, or any other social media platform. And because SurveyManager is mobile-responsive, your survey will look great on any device.

What type of survey templates will you receive?

SurveyManager offers a wide range of survey templates to choose from, making it easy to find the perfect fit for your needs. Whether you're looking to gather customer feedback, assess employee satisfaction, or track market trends, we have a template that will get the job done.

Do I need to install anything on my device?

No, you do not need to install anything on your device to use SurveyManager. The SurveyManager Software-as-a Service n(SaaS) application is designed to work with all major web browsers, and no special software is required.

Can I limit respondents to take a survey once only?

Yes, you can limit respondents to take a survey once by using a personalised invitational survey. You can also set a respondent limit for your survey, so once the respondent limit is reached, the survey will be closed and no new responses will be accepted.

Can I apply question and answer logic in my surveys?

Yes! You can apply question and answer logic in your surveys with SurveyManager. This means that you can ask different questions based on the answers to previous questions. For example, you could ask a follow-up question if the respondent answers “yes” to a certain question. This can help you to get more detailed information from your respondents.

Can I see who has taken my surveys?

The answer is yes! SurveyManager keeps track of all the responses to your survey, and you can easily view the results by logging into your account. In addition, you can also export the results to a CSV file so that you can further analyse the data.

Can I export survey data from SurveyManager?

Yes, you can export survey data from SurveyManager in a variety of formats, including CSV, Excel, and SPSS. You can then use this data to create reports or share it with other members of your team.

Can SurveyManager automatically remind recipients to take my survey?

Yes! SurveyManager can automatically remind recipients to complete their survey. You can specify the frequency and timing of the reminders, and SurveyManager will take care of the rest. This is a great way to increase response rates, especially for long or complex surveys.

Join the growing list of clients who rely on SurveyManager to power their insights.  Request a demo today!