Monitor responses in real-timeFind out how your customers are interacting with your survey.
Thanks to the integrated design features of SurveyManager®, it's never been easier to generate and review customer responses in real-time.
Utilise an in-built progress window to provide your administrators with a summary and detailed real-time views of all responses. Features like these enable you to check on the health of your survey whenever you want.
Ever wanted to investigate exactly how your customers interact with a survey? Find out how many people are responding, what sort of device they're using, or at which point they are dropping out from in the survey.
Real-time analytics and survey reports
SurveyManager® provides a suite of reports and analytics in real-time, such as:
- Statistical tables, charts, and verbatim answers to all questions.
- Statistical tables for statistical type questions.
- Chart only displays for relevant questions.
- Verbatim display options that show text-only questions.
- Crosstab questions along with relevant crosstab table displays
- Single question displays that include a statistical table and chart.
Dashboard API and Data Exports
If you have a dashboard with valuable information, we can export your data via our industry-standard JSON API. SurveyManager® will output the survey data dictionary with question labelling that matches the data file variable labels and codes.
Free text answers can readily be converted to Word files from the CSV output. CSV or Excel formats and fully labelled SPSS data files are also supported.
In addition, the survey responses can be co-extracted with other biographical data held in the respondent file, which was not used in the survey but may be used in the analysis of the survey.
We often produce custom reports within SurveyManager® and these reports can be generated ad hoc from a flexible menu of choices or generated automatically in response to specific business events.
These reports vary from full Word documents containing commentary, graphs, and tables, to 360° reports, to custom customer satisfaction trend reports to esoteric contents such as council waste statistics or occupancy rates of aged care villages.
Outputs can be as Word, Excel, PowerPoint, PDF or a user-friendly dashboard of your choice.
Join the growing list of clients who rely on SurveyManager to power their insights. Request a demo today!