Monitor the effectiveness of marketing campaigns
SurveyManager® can provide real-time insights into the effectiveness of your past and current campaigns.Build social media strategies and campaigns
With the increasing importance of social media in many companies’ marketing mix, online surveys are a great way to determine out which social media channels you need to pay attention to.
Likes and retweets only tell you so much. Our mobile survey helps you understand the “why” and give you more data on how to serve your market.
Use an online or mobile survey in combination with Facebook, LinkedIn or Twitter to find out how people want you to communicate with them in future.
Customer communities
Use SurveyManager®’s panel management features to maintain a community of customers who you can reach out to regularly for programmed research and quickly if an ad hoc need arises.
This saves time and money and can provide your marketing team with valuable customer feedback to verify marketing concepts and campaigns.
Capture updates in your customer database
SurveyManager® can be integrated into your customer database or CRM via our industry-standard interface.
Whether you are using Salesforce, Oracle, SAP or Microsoft Dynamics, we can capture and update important customer information directly back into your customer application that will enrich the customer journey and allow deeper analytics.
Mystery shopping
Use our Smartphone surveys for mobile and immediate feedback.
Audience participation
Use our Smartphone surveys for mobile and immediate feedback for events and WebEx style marketing events that you are running.
FAQs
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Surveys reveal customer motivations, preferences, and objections that help optimise campaigns and messaging.
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Pre- and post-campaign surveys measure changes in awareness, perception, and purchase intent.
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Yes. Surveys can identify preferred channels, content types, and communication frequency.
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Yes. Mobile surveys capture immediate feedback during or right after digital events.
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Mystery shopping surveys evaluate service quality across locations using structured feedback forms.
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Yes. Survey results can connect with CRM and marketing systems for better audience segmentation.
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Focus on essential questions, use logic to skip irrelevant sections, and include one open comment for deeper insight.
Join the growing list of clients who rely on SurveyManager to power their insights. Request a demo today!
