Data collection for the public sector and government departments

Complex survey management

An entry-level survey design can’t always manage an organisation’s data collection needs.

So often, survey software falls short of the necessary security requirements and the ability to scale for complex tasks. 

Online surveys for government departments are used for collecting a range of data, including asset audits, performance management, gauging public perception, or even conducting a census. 

For these reasons, SurveyManager® is the ideal government survey tool, as it can easily handle the unique and complex data collection requirements of the Public Sector.

Secure data hosting

Government survey tools require secure data hosting. SurveyManager® is hosted in Australia via our Private Internet Cloud. This ensures we fully comply with Australian Data Privacy Principles. 

Survey software can be installed behind your firewall on your servers, with the product hosted on a secure service provider. 

To customise your security, we can accommodate your choice of a service provider that includes AWS or Vault Systems.

Customised workflows

SurveyManager® was designed to handle the complex workflow approvals and quality assurance processes. 

Utilise triggered emails and alerts for various conditions, as well as a metrics dashboard that is all included with standard enterprise capabilities.

With numerous ways to customise SurveyManager®, it's the ideal survey tool for online surveys for government departments.

Advanced analytics

SurveyManager® comes with a range of standard reporting options and an integrated data dictionary which acts as a centralised repository of metadata.

Do you need to integrate your organisation's survey results with statistical packages or an enterprise dashboard?

SurveyManager® can seamlessly integrate with statistical packages and dashboards. With the integrated design features making it easy to generate and review survey responses in real-time.

Business integration

SurveyManager® enables you to carry out business system requirements, such as calling a customer feedback survey directly.

You will also have the ability to output client survey data back to your CRM (Customer Relationship Management) for real-time updates. 

Tasks like these can all be carried out thanks to our JSON API that comes standard with SurveyManager®.

User administration

When distributing and managing online surveys for government departments it’s important to be able to control who has access to the software. 

Having control and oversight over who is creating surveys and collecting data can all be handled under the administration console of SurveyManager®.

Security audit logs and workflow approvals, private and shared folders are all standard features you can take advantage of.

Application customisations

Are you concerned that your survey requirements don’t fall into the standard features supported by SurveyManager®?

We have a dedicated team of developers based here in Australia who can create customised system features to achieve what you require.

Features such as a government asset audit or a multi-user survey that collects data across multiple departments can be custom-built.

Consulting support

SurveyManager® gives you access to a world-class platform that's backed by local market research professionals to help complete your project.

We provide consulting services to assist you with everything from creating customised online surveys for Government departments to deployments and data analysis. 

Join the growing list of clients who rely on SurveyManager to power their insights.  Request a demo today!