Data collection for the public sector and government departments

Complex survey management

An entry-level survey solution can’t always manage an organisation's data collection needs.

This means that survey software can often fall short of the necessary security and functionality requirements and the ability to scale for complex data collection tasks, such as a government survey.

Online surveys for government departments are used for collecting a range of data, including stakeholder feedback, asset audits, performance management, gauging public perception, or even conducting a census.

For these reasons, SurveyManager® is the ideal government survey tool, as it can easily handle the unique and complex data collection requirements of the Public Sector.

Advanced analytics

SurveyManager® comes with a range of standard reporting and dashboard options and an integrated data dictionary which acts as a centralised repository of metadata.

Do you need to integrate your organisation's survey results with statistical packages or an enterprise third party dashboard?

SurveyManager® can seamlessly integrate with statistical packages and third party dashboard and reporting tools. With the integrated design features making it easy to generate and review survey responses in real-time.

Customised workflows

SurveyManager® was designed to handle the complex workflow approvals and quality assurance processes.

Utilise triggered emails and alerts for various conditions, as well as a metrics dashboard that is all included with standard enterprise capabilities.

With numerous ways to customise SurveyManager®, it's the ideal survey tool for online government surveys.

User administration

When distributing and managing online surveys for government departments it’s important to be able to control who has access to the software. 

Having control and oversight over who is creating Australian government surveys and collecting data can all be handled under the administration console of SurveyManager®.

Security audit logs and workflow approvals, private and shared folders are all standard features you can take advantage of.

Business integration

SurveyManager® enables you to carry out business system requirements, such as calling a customer feedback survey directly.

You will also have the ability to output client survey data back to your CRM (Customer Relationship Management) for real-time updates. 

Tasks like these can all be carried out thanks to our JSON API that comes standard with SurveyManager®.

Application customisations

Are you concerned that your survey requirements don’t fall into the standard features supported by SurveyManager®?

We have a dedicated team of developers based here in Australia who can create customised system features to achieve what you require.

Features such as a government asset audit or a multi-user survey that collects data across multiple departments can be custom-built.

Secure data hosting

Government survey tools require secure data hosting. SurveyManager® is hosted in Australia via our AWS Private Internet Cloud. This ensures we fully comply with Australian Data Privacy Principles. 

Survey software can be installed behind your firewall on your servers, with the product hosted on a secure service provider.

Consulting support

SurveyManager® gives you access to a world-class platform that's backed by local market research professionals to help complete your project.

We provide consulting services to assist you with everything from creating customised online surveys for government departments to deployments and data analysis.

Is SurveyManager secure for government surveys?

SurveyManager® is a secure web-based survey software application that helps government agencies collect, manage, and share data. The software is designed to meet the needs of the public sector, who must often work with sensitive data. The software uses industry-standard encryption techniques to safeguard data, and all survey data is stored only on AWS servers that are located in secure facilities in Australia.

Does SurveyManager provide expertise and consulting capabilities for the public sector?

Yes, we offer a full range of consulting services to government agencies, not for profits, and educational institutions. Our team of experts can help you with everything from designing and administering surveys to analysing and interpreting the results. In short, SurveyManager® can provide you with the tools and resources you need to effectively manage surveys in the public sector.

Is SurveyManager scalable to handle large government surveys?

Yes, SurveyManager® is highly scalable and is able to support surveys with hundreds of thousands of respondents. In addition, SurveyManager® includes a wide range of features to streamline survey design and management, including automated response checking, real-time reporting, and support for multiple languages.

Does SurveyManager have a range of capabilities for government survey work?

Yes, SurveyManager® definitely has a range of capabilities for government survey work. It can be used for everything from small-scale surveys to large-scale, nationwide census style surveys. The software is very user-friendly and easy to learn, so it's perfect for government employees who need to get up to speed quickly.

Can different teams use SurveyManager?

Yes! SurveyManager® was designed to be used by teams of all sizes and you can separate users into different user groups. You can invite as many team members as you want to a user group, and they'll all be able to access your surveys and results. SurveyManager® makes it easy to collect input from a variety of stakeholders, so you can make sure that your surveys are comprehensive and accurate.

Can survey respondents upload files as part of their responses?

Yes, SurveyManager® respondents can upload files as part of their responses. This is a great way to collect images, video, or audio files from respondents as part of their feedback. It's also a convenient way to get additional supporting documentation from respondents without having to ask for it separately.

Is the data in SurveyManager only hosted in Australia?

Yes, the software is hosted on Australian AWS IRAP accredited servers and all data is stored within Australia. This means that you can be confident that your data is safe, secure and compliant with Australian Privacy laws.

Is SurveyManager a government approved solution?

Yes, SurveyManager® is a government field tested solution for storing and managing survey data. It offers a secure, efficient way to store survey data and makes it easy to share surveys with collaborators.

Can SurveyManager be customised for complex data collections?

Yes, SurveyManager® is a powerful tool that can be used for a variety of data collection needs. From simple surveys to more complex research projects, SurveyManager® can be customised to meet the specific requirements of any project.

Can I use SurveyManager for employee feedback surveys?

Absolutely! SurveyManager® is the perfect tool for collecting employee feedback. Our easy-to-use platform makes it easy to create custom government surveys, and our reporting features make it easy to identify areas of improvement.

Join the growing list of clients who rely on SurveyManager to power their insights.  Request a demo today!