Survey Software

Mobile Surveys

Create user-friendly surveys with seamless functionality on any mobile device.

Smartphones

SurveyManager® can produce responsive survey designs that adapt to a wide range of web and mobile interfaces. Our surveys run seamlessly on smartphones so you can collect data and responses with ease. 

Our software also enables you to preview both the web and mobile interfaces while you are designing a survey. So you will be able to see exactly how your survey is going to look like on a smartphone.

Additional benefits you can enjoy for smartphone survey designs include:

  • Automatic device detection for presenting smartphone and web interfaces
  • Section tracking enables a user to pause a survey on one device and resume on another
  • A style editor that enables you to personalise the look of your survey with colour theme options

Design questionnaires, quizzes, and polls in three modes:

  • Desktop and tablets only
  • Smartphone only – Apple iPhone, Android, Blackberry & Window Phones
  • Hybrid, such that our software will auto-detect which format to deliver to the respondent’s device

Email & SMS scheduling

You won't need to leave SurveyManager® to set up the distribution for emails or SMS. Email and SMS templates, with notifications and personalised respondent reminders, are all standard features.

Schedule invitations, reminders, thank you emails, and bulk SMS

  • Email and SMS templates can be drafted and prescheduled for before sending
  • Send emails with detailed attachments including flyers, brochures, and newsletters
  • Invitation, reminder, and thank you emails along with SMSs are managed within SurveyManager®
  • Merged first name, surname, and URL fields to create a more personalised experience with emails and SMSs
  • HTML emails can be formatted with graphics and full-colour options – not just plain text.

Accessibility options

SurveyManager® provides a Text-to-Speech feature to enhance the accessibility of your survey. Utilise this feature, and your respondents will be able to listen to survey questions and the available options for an answer.

Multiple speech options are also available to customise your survey further. An Edit Speech feature provides you with multilingual options, so the voice being played potentially speaks the language of your survey.

 

Surveys must be as easy for respondents to engage with as possible. This means allowing them to access the survey on any device or interface. Mobile optimised surveys are essential for any business conducting consumer surveys. They are designed specifically for people using small touchscreen devices, with the text large enough for easy viewing, and action buttons that are easy to manoeuvre.

Survey design and functionality need to work just as well on mobile devices as on a desktop. Surveys that have not been optimised for proper viewing ability on mobile devices can negatively impact the survey experience for respondents and result in them not completing the survey.

Benefits of mobile surveys

Mobile internet usage has taken over desktops as the most common way to access the internet. With people checking their phones so regularly, it can be easier to catch their attention with a mobile survey.

Mobile surveys allow respondents to complete a survey on any mobile device, including a smartphone or a tablet. This can make it more convenient for respondents to answer the survey anytime, anywhere.

Mobile surveys provide numerous benefits, including:

  • Provide greater reach,
  • Reach customers who may be hard to access or who primarily access the internet through their mobile device,
  • Increased response rate,
  • Decreased survey completion time,
  • Faster data capture and analysis.

Mobile surveys can be designed to cater for a range of question types, though on a smaller screen it can be more difficult to type out long answers, so you may want to stick to multiple-choice, or scale questions that are quick and easy to answer.

Keep in mind with mobile phone surveys, you want to ensure your surveys are short and concise so that respondents can engage with them while on the go and without needing to spend too much time accurately answering the questions.

Mobile surveys help build customer loyalty, as they allow customers to connect directly and instantly with a business. They are efficient for the customer, requiring minimal time and effort. They allow for greater flexibility, allowing customers to interact whenever they want, wherever they are.

The higher the level of engagement, the more survey responses you receive and the higher the quality of data, which is why mobile phone surveys can be so valuable for businesses.