At SurveyManager, trust and data protection have always been at the heart of our service. We’re proud to announce that we have successfully completed our SOC 2 Type II audit, demonstrating our ongoing commitment to maintaining the highest standards of data security, availability, and privacy for our users.
What is SOC 2 and Why Does It Matter?
SOC 2 (System and Organisation Controls 2) is an auditing standard developed by the American Institute of Certified Public Accountants (AICPA). It evaluates an organisation’s controls related to security, availability, processing integrity, confidentiality, and privacy.
A Type II audit goes beyond a single point-in-time assessment. It examines the effectiveness of these controls over a set period, making it a strong indicator of consistent and reliable security practices.
For platforms like SurveyManager, which handle sensitive data for government, healthcare, NDIS, and not-for-profit organisations across Australia, this certification reinforces our dedication to safeguarding data integrity and maintaining client confidentiality.
The Journey to SOC 2 Compliance
Achieving SOC 2 Type II certification was a company-wide effort that involved a thorough review and reinforcement of our internal processes, infrastructure, and policies. We partnered with Johanson Group LLP, a trusted name in audit and compliance, to guide us through this rigorous process.
From firewall configurations and backup management to access controls and incident response protocols, every area of our information security was assessed. Our final auditor’s report confirmed that SurveyManager meets, and in some areas, exceeds the required SOC 2 standards.
What This Means for Our Clients
For our clients, this milestone provides third-party assurance that your data is managed with the utmost care and in accordance with international best practices. Whether you're running a nationwide survey or handling sensitive participant information, you can count on us to deliver with security, transparency, and accountability.
Continuing the Commitment
SOC 2 compliance is not a one-off achievement—it's an ongoing process. We are committed to continuous monitoring, quarterly reviews, and ongoing improvements to ensure our platform evolves with the latest security practices and client expectations.
Learn More
If you'd like to request a copy of our SOC 2 report or learn more about how we keep your data secure, please contact us. You can also visit Johanson Group LLP to learn more about the SOC 2 framework.
